Internet Privacy Statement

Welcome to the Carver Federal Savings Bank Web site (the “Site”). The privacy and security of your personal information is important to us. We collect certain information about visitors to our Site. This privacy statement explains what information is collected on the Site, how it is used and who has access to it.

Our Internet Privacy Statement does not cover:

• Information collected and used on Carver Federal Savings Bank’s social media sites
• Information you provide to the Web sites we advertise on and may link to

We encourage you to read the privacy policies on these sites.

What information is collected?

On this Site, we collect personal information from visitors, including name, postal address and e-mail address, (if you provide such information to us). In addition, we may ask for other information about you in order to provide the services you request or to complete a transaction you initiate.

We may also collect public information about you from additional online and offline sources, such as credit reporting agencies.  We may combine this information with the personal and other information we have collected about you under this Internet Privacy Statement. This information may be used to better tailor or personalize our service and marketing communications with you, both online and offline.


We are constantly looking for ways to improve our service and to evaluate the usefulness of our Site. To accomplish this we may use a software "cookie." A cookie is a small piece of information that a Web site stores in the Web browser of your computer when you visit that Web site and that it can retrieve during a later visit to that web site. It enables the Carver Federal Savings Bank to analyze the number of people visiting our Site, how many people returned to the Site for another visit and which pages were viewed by the visitor. By capturing these statistics, we are able to manage the Site capacity as well as tailor the information provided to best serve the needs of consumers. A cookie can only be read by the Web site that sets the cookie. You can set your Web browser to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie or to prevent cookies from being set. Setting your browser to disable cookies will not prevent you from visiting our Site.

How information is used

The information we collect is used to enhance your Web experience at our Site and for internal tracking purposes. If you have provided us with your postal address or e-mail address, we may use such information to contact you about the services we are providing you or to advise you of other products and services we offer.

Who will have access to the information?

We may share the information we collect from and about you on this Site with our affiliates. We will not disclose or sell to any unaffiliated third parties or make publicly available any non-public personal information about you that we capture from this Site, except as permitted by law.


We maintain a security program that includes physical, electronic and procedural measures that meet applicable laws to safeguard your information. Our employees are trained to understand and comply with these safeguards. Only employees who need to access your information to perform their jobs are authorized to access your information. Due to the open nature of the Internet, however, we cannot guarantee that any information on the Internet will be free from unauthorized access.

Please note that information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information (such as your Social Security Number) to us.

Online Account Access

When accessing your accounts through the Site, we require that you use a 128-bit encrypted browser. Should your Web browser not support 128-bit encryption, you will not be able to access your accounts online. In this case, we will provide a link to a Web site from which you may download the appropriate browser software needed to access your accounts online.


We may change or update this Internet Privacy Statement at any time without prior notice to any users of the Site. Any changes or updates will be effective immediately upon posting to our Site, unless indicated otherwise.
Comments or questions about the Site or this Internet Privacy Statement should be directed to:

Carver Federal Savings Bank
Customer Service Department
12 Metrotech Center, 26th Floor
Brooklyn, NY 11201
(718) 230-2900