Internet Privacy Statement

Welcome to the Carver Bank web site. The privacy and security of your personal information is important to us. We collect certain information about visitors to our site. This privacy statement explains what information is collected on the site, how it is used and who has access to it.

What information is collected?

At this web site we collect personal information from visitors, including name, postal address and e-mail address, (if you provide such information to us). In addition, we may ask for other information about you in order to provide the services you request or to complete a transaction you initiate.

Cookies

We are constantly looking for ways to improve our service and to evaluate the usefulness of our web site. To accomplish this we may use a software "cookie". A cookie is a small piece of information that a web site stores in the web browser of your computer when you visit that web site and can retrieve during a later visit to that web site. A cookie can only be read by the web site that sets the cookie. You can set your web browser to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie or to prevent cookies from being set. Setting your browser to disable cookies will not prevent you from visiting our web site.

How information is used

The information we collect is used to enhance your web experience at our site and for internal tracking purposes. If you have provided us with your postal address or e-mail address we may use such information to contact you about the services we are providing you or to advise you of other products and services we offer.

Who will have access to the information?

We will not disclose or sell to any unaffiliated third parties or make publicly available any non-public personal information about you that we capture from this web site, except as permitted by law.

Security

We maintain a security program that includes physical, electronic, and procedural measures to safeguard your information. Our employees are trained to understand and comply with these safeguards. Only employees who need to access your information to perform their jobs are authorized to access your information. Due to the open nature of the Internet, however, we cannot guarantee that any information on the Internet will be free from unauthorized access.

Online Account Access

When accessing your accounts through the website we require that you use a 128-bit encrypted browser. Should your web browser not support 128-bit encryption, you will not be able to access your accounts online. In this case, we will provide a link to a website from which you may download the appropriate browser software needed to access your accounts online.

Updates

We may change or update this Internet Privacy Statement at any time without prior notice to any users of the web site. Any changes or updates will be effective immediately upon posting to our web site.

Comments or questions about the Site or this Internet Privacy Statement should be directed to:

Carver Federal Savings Bank
Customer Service Department
12 Metrotech Center, 26th Floor
Brooklyn, NY 11201
718-230-2900
customer.service@carverbank.com

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